In this month’s episode: 00:00 Introduction 02:02 Rose Schmitz shares her experience with a customer service representative, where dialogue and understanding are the keys to solving a problematic situation. 05:01 Eddie and Anne open their home to a refugee family from Ukraine. 11:31 David Peterson tells us how he went the extra mile to love her relatives on a family trip. 15:06 Greetings and goodbyes.
